Slide A case for the

Point of Sale Doctor
Slide simple and fast
without a large
marketing budget
Book online consultation now Bring more
customers in
Earn more

Get more customers into business

- a case for the Point of Sale Doctor

Gain more customers for your business. And that without a large advertising budget, unbureaucratically and quickly – with the Point of Sale Doctor.

“You have a retail business with great products, but things just don't work out the way you want? Too few customers, too little turnover?”

Point of Sale DoctorHeidemarie Kriz
Quick help

With the Point of Sale Doctor you get first aid quickly and easily to get your business up and running.


International experts with decades of experience analyze your business premises.


Existing weak points and potentials are identified and used to optimize your point of sale.

My little shop in my guesthouse was not successful. Heidi made a video tour and immediately found all the weak points! I also implemented them - with little effort and perfectly explained by her. Now the lighting, presentation of goods and colour design are so brilliant that everyone admires my products as soon as they walk in and buys them straight away. Thumbs up! I am thrilled and can only recommend the service. Full marks!

Lisa NickelsGuesthouse Owner in Sri Lanka

A great thing! I tried it out right away during the lockdown and took a tour of the Klagenfurt dive shop with Heidi Kriz and a video on my mobile phone. The result is amazing! We implemented many improvements immediately and it's unbelievable how positively the customers react to it! A clear recommendation for every shop with customer traffic!

Wolfgang FalkOwner Diving Store in Klagenfurt, Austria

I would like to thank Ms. Kriz very much! Through her view of the showroom and her great ideas for marketing in line with the image, resources could finally be utilized. I would also like to mention that Ms. Kriz took a lot of time to give me personal and customized advice. She left me with a package of ideas, which I will now implement step by step. Consideration is also given to the budget and the possibilities of a smaller retail. In short: Ms. Kriz as a "Point-of-Sale-Doctor" scores with her wealth of experience, her winning manner and an unbeatable price-performance ratio!
Absolute and wholehearted recommendation!

Barbara Sieber-VandallOwner Ox&Bear POLSTEREI, Graz, Austria

Working with Heidi is always innovative, creative and visionary. In every conversation we have, she proves that she has a comprehensive overview of retail and also knows where the journey is heading in the future. Anyone who wants to shine in stationary retail in the 21st century is well advised by her.

Katja SchuhFounder of V-SUIT and Coach, Vienna, Austria

Ms Kriz advises on the basis of many years of work experience in shop design with an excellent understanding of the big picture and with a precise eye for practical details. Absolutely recommendable!

Andreas ReiterOwner Chic Ethic Graz, Austria

Heidemarie Kriz` feeling for retail is brilliant, we would never have managed it without her. We get great feedback!

Jürgen GschwindCOO Babäm! Second Hand Store in Vienna, Austria

What makes a successful retail business?

Increasing competition from online shops, rapidly changing customer and purchasing behaviour, and growing price pressure is creating problems for the stationary retail trade.
The good news: THERE IS A SOLUTION. The Point of Sale Doctor helps you to optimize your business shop with creative ideas, thereby attracting more customers and generating more sales.


Away from the masses, towards the tailor-made: The concept of offering as many products as possible for everyone no longer works. A successful retail business carries a product range tailored to the target group. The magic word is specialization.


Optimal store design is multi-layered and includes not only the right furniture but also suitable customer guidance, the right choice of colours, perfect lighting settings and attractive visual merchandising. The store must invite customers to enter it. The product range should tell a story and thus arouse the interest of customers. Profit from our experience. Optimize your store design with the help of the Point of Sale Doctor and start today.


Sustainability is a success factor for the retail trade. Sustainable products and store design are in demand by customers.


Does the location suit the target group? Or do I have to define the target group differently?


The display of your store should communicate with the passers-by. It is important to adapt the display to the target group. Creativity and playful approaches are required here.


A nice store design is not enough to be successful. A holistic concept is important for the business to work: store design, brand DNA and target group must be coherent.

Heidemarie Kriz

Architect & designer with focus on store concepts and shop design

Over 25 years of experience, more than 150 implemented projects in retail. Designed stores for renowned international customers like Apple, Nike or Humanic. “Our goal is business that works,” says Kriz.


360 degree & 100 % expertise
  • Architecture
  • Design
  • Materiality
  • Color Psychology
  • Neuromarketing
  • Target group analyses
  • Brand-DNA
  • Customer Control Systems
Selected client projects

Do I need the Point of Sale Doctor?

Answers to your questions to get your stationery retail business up and running


Your business is not going the way you want it

More customers

You would like to win more customers

5 senses

Over 75% buy based on emotions. We help you to link them with your POS.

shop window

You would like to optimize your store fittings or your shop window or make a lasting change

Visual Merchandising

You are looking for support in concept & implementation of your visual merchandising


You need support in the target group optimized selection of your assortment

The Point of Sale Doctor helps and offers a professional and holistic treatment for your business
– fast & uncomplicated.

package S


per session
  • Online tour
  • duration 40 min
  • Feedback meeting
  • Consolidation topic
Book now

Package M


Per session
  • Online tour
  • Duration 50 min
  • Feedback meeting
  • Deepening in 1 point:
    Shop window design
    Product selection
    Customer guidance
    Furniture arrangement
Book now



Per session
  • Online tour
  • Duration 70 min
  • Feedback meeting
  • Deepening in 2 points:
    Shop window design
    Product selection
    Customer guidance
    Furniture arrangement
    Warehouse organization
    Visual Merchandising
    Customer loyalty programs
Book now

Package XL


Per session
  • Online tour
  • Duration 90 min
  • Feedback meeting
  • Deepening in 2 points:
    Shop window design
    Product selection
    Customer guidance
    Furniture arrangement
    Warehouse organization
    Visual Merchandising
    CI / CD
    Social media presence
    Customer loyalty programs
Book now

You do not know yet which package is the right one for you?

Here you can read more about our consulting packages, the opportunities for specialization and frequently asked questions.

More about our products

Will you soon be one of our satisfied customers?

With the experience of almost 3 decades, we are now helping the retail trade to get started. We would be pleased if we could “treat” your company.

Customer references

More success for your retail business

The Point of Sale Doctor offers quick & uncomplicated support